Managed IT services

Your workstations and servers monitored, backed up and kept up to date, so IT stays a tool rather than a worry. Delivered mostly remotely, with security built in from day one.

What I take care of

Monitoring

Continuous monitoring of workstations, servers and network devices, with alerts on anomalies before they turn into outages.

Backups

Encrypted off-site backups, designed by a former Acronis expert, with regular restore tests to make sure they really work.

Updates and protection

Operating system and software patching, antivirus and firewall management, configuration hardening.

User support

Remote assistance for everyday questions, and on-site visits in the Paris region.

Email and accounts

Management of accounts, permissions and email, roll-out of multi-factor authentication.

Equipment advice

Choice of hardware and software, fleet renewal and support when you change IT provider.

How it works

Inventory
A review of your devices, software, access rights and existing backups.
Upgrade
Fixing the most urgent weaknesses and installing the monitoring tools.
Service agreement
A scope, response times and a monthly fee defined together.
Follow-up
Regular reviews of your IT health, incidents handled and upcoming changes.